Who will conduct viewings on my property and when will they occur?
Piper Property will accompany all viewings during their opening hours (unless agreed with you otherwise).
Do I need to be present for viewings?
If Piper Property are accompanying all viewings and they have the access codes and keys for your property then your presence is not required. It is worth noting that tenants often feel more relaxed when the owner is not present
Do I need to provide certificates to show my property is safe?
Yes, the law changes regularly on this point and varies depending on the type of property and the way in which it is let. We will be very happy to advise you of the specific requirements of your property and can even carry out the required works and provide you with certificates if you would like us to.
How much will it cost to have my property managed?
How much is the tenant’s deposit and what happens to it?
Typically this is 6 weeks rent and is payable upon the signing of the Tenancy Agreement. The deposit should then be registered with a tenancy deposit protection scheme within 14 days. Piper Property will transfer the deposit to the Deposit Protection Service unless otherwise agreed with the client.
What does the new deposit scheme involve and how does it protect me?
All deposits being paid by a tenant for an Assured Shorthold Tenancy are registered with a recognised deposit protection scheme within 14 days guaranteeing that any deposit disputes will be dealt with efficiently.
How long does it take to receive my rent once paid by the tenant?
You should typically receive your rent within 3 days of the rental due date each month. The due date is generally, although not always, the date on which the tenant moved in.
What happens if my tenant is late paying their rent?
We have a zero tolerance of late rental payments. Tenants will be contacted as soon as we’re aware that their rent is late with a gentle reminder this is usually enough to prompt payment and due to our extensive referencing procedure we have very few cases where rent is significantly late, however in the very unusual cases in which this happens we will pursue the tenant up to and including serving the relevant notice.